Who we are

We are Safelink Services Ltd.
Our address is :
135 High Road, New Southgate, London N11 1PP.
If you have any questions re your data, or request as per your rights, to view the data that we hold or to request the deletion of the data that we hold you can e-mail your request to geraldine@safelink.co.uk.

What personal data we collect and why we collect it

Contact forms

Any completed contacts forms are sent to sales@safelink.co.uk. This information is used in-house only, to enable us to service your requirements. e.g. Set up an account, answer queries, supply quotations and other business functions. The data required will be general contact details such as contact names, addresses, telepehone numbers and e-maill addresses. No card details or banking details are collected by this site.

On-line orders.

On line orders require your input of basic contact information to enable us to carry out our contractual obligations for the sale.We may from time to time use your contact details to advice you of new products, any recalls, any updates re pricing and any special offers available. We DO NOT share your data with anyone for marketing or analytical purposes. We may have to provide your contact details with couriers to enable the safe and timely delivery of your goods.

On-line payments are via a third party with your payment details going directly to the card processing company and not to us. We do have access to limited information collected by the card processing company for security reasons such as the card issuer and IP address. We do not harvest this information or store it on any of our systems. We do not use this data for any analytical or marketing purposes.

Cookies

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). You should be aware that embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

We do not share your data with any outside organisation. We only use the data collected in-house for purely business purposes enabling us to contact you with respect to any enquires or orders you may have and to enable us to carry out any contractual obligations with respect to orders.

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.

We may use your contact details to send informative e-mails to you, to keep you  up to date with product releases, price changes, recalls. updates etc. This is may be via a third party mailing system such as MailChimp. Your contact details are stored for such use on the password protected third party data base as well as on our own in-house system . You may request to be unsubscribed from this list at any time. You may request to have your data deleted at any time.

We do need to inform our parcel delivery services of your delivery address and a contact number and/or e-mail address to ensure the safe and timely delivery of your parcel.

How long we retain your data

For users that register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
For mailing lists, we retain your details until you request otherwise or until trading between us ceases. We will retain certain data for periods as required by law  for accounting and tax purposes.

What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

We do not share or sell your data with outside organisations for any marketing or analytical purposes.
Your data is only accessible to selected persons who require access for purely business trading  purposes including internal record keeping and accounting.

Your contact information

Your contact information is stored for normal business purposes. It will be retained for as long as required for legal and business purposes.

Additional information

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

How we protect your data

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Your electronic data is password protected and is only available to those members of our organisation that need to access it for business purposes.